Chatting your way to a great trip — how Smart Trip Platform will use chats in a myriad ways
Smart Trip Platform aims to bring travelers and travel businesses together directly, without any intermediaries. This means they will be able to communicate — easily, instantly, and efficiently. It’s something that most travel startups don’t realize — the era of middlemen is over. How many times were you planning a trip and wishing desperately to be able to contact a hotel or tour company right there and then? Instead, the best that most travel resources can offer you is a “contact us” form or a “leave your comments for the property” field. True, any companies nowadays have Facebook groups where you can ask your question, but in most cases you have no choice but to write an email or fill a form, hit send, and wait for a reply. Here are just a couple examples: Having to drive from Italy to Slovakia in one day and desperately trying to find hotels along the way that would accept check-ins after 11 pm; Arriving at our guesthouse in Shangri-La only to find out that it d...